Personal Data Protection
BIO CITY GARDEN, S.L., in compliance with current regulations on personal data protection, informs you that the personal data collected through the forms on the website: www.citygardenbnb.com, are included in the specific automated files of users of the services of BIO CITY GARDEN, S.L.
The collection and automated processing of personal data is intended to maintain the commercial relationship and carry out information, training, advisory and other activities specific to BIO CITY GARDEN, S.L.
These data will only be transferred to entities when necessary for the sole purpose of fulfilling the aforementioned objective.
BIO CITY GARDEN, S.L. adopts the necessary measures to guarantee the security, integrity and confidentiality of the data in accordance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.
The user may at any time exercise the rights of access, objection, rectification and cancellation recognised in the Regulation. These rights may be exercised by the user via email to: info@citygardenbnb.com or at the address: Calle General Prim, 1 pta 1, Valencia, 46005, Spain.
The user declares that all the data provided by them are true and correct, and undertakes to keep them updated, communicating any changes to BIO CITY GARDEN, S.L.
Purpose of Processing Personal Data
For what purpose will we process your personal data?
At BIO CITY GARDEN, S.L., we will process your personal data collected for the following purposes:
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In the event of contracting goods and services offered through www.citygardenbnb.com, to maintain the contractual relationship, as well as the management, administration, information, provision and improvement of the service.
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Sending information requested through the forms provided on www.citygardenbnb.com.
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You may object at any time to receiving commercial communications by sending an email to the above-mentioned address.
The fields of these records are mandatory, making it impossible to carry out the stated purposes if these data are not provided.
How long will the data be kept?
The personal data provided will be kept as long as the commercial relationship is maintained or you do not request its deletion, and during the period in which legal responsibilities may arise from the services provided.
Legal Basis
The processing of your data is based on the following legal grounds:
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The request for information and/or the contracting of the services of BIO CITY GARDEN, S.L.
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The free, specific, informed and unequivocal consent, as we inform you by making this privacy policy available to you, which you may accept by a declaration or a clear affirmative action such as ticking a box provided for that purpose.
If you do not provide us with your data or provide them incorrectly or incompletely, we will not be able to respond to your request or provide you with the information or services requested.
Recipients
The data will not be communicated to any third party outside BIO CITY GARDEN, S.L., except under legal obligation.
As data processors, the following service providers have been contracted:
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Avirato, S.L., CIF/NIF B85516391, registered office: Calle Javier García de Leaniz, 42, Torrelodones, 28250, Madrid.
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Services provided: Hotel management software.
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Privacy policy: www.avirato.com.
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Data Uploaded by Users
In cases where the user includes files with personal data on shared hosting servers, BIO CITY GARDEN, S.L. is not responsible for the user’s failure to comply with the GDPR.
Data Retention in Accordance with the LSSI
BIO CITY GARDEN, S.L., as a data hosting service provider and under the provisions of Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI), retains for a maximum period of 12 months the essential information needed to identify the origin of hosted data and the time when the service began.
Intellectual Property Rights – www.citygardenbnb.com
BIO CITY GARDEN, S.L. owns all copyright, intellectual and industrial property rights, “know-how” and any other rights related to the contents of the website www.citygardenbnb.com and the services offered therein, as well as the programs necessary for its implementation and related information.
Reproduction, publication and/or use of the website contents, in whole or in part, for anything other than strictly private purposes, is not permitted without prior written consent.
Software Intellectual Property
The user must respect third-party programs made available by BIO CITY GARDEN, S.L., even if they are free and/or publicly available.
BIO CITY GARDEN, S.L. has the necessary exploitation and intellectual property rights to the software.
The user does not acquire any right or licence for the contracted service, on the software necessary for the provision of the service, nor on the technical information for monitoring the service, except for the rights and licences necessary for compliance with the contracted services and only for the duration of the same.
Intellectual Property of Hosted Content
The use of the services provided by BIO CITY GARDEN, S.L. contrary to intellectual property legislation is prohibited, in particular:
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Use that is contrary to Spanish laws or infringes the rights of third parties.
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Publication or transmission of any content that, in the opinion of BIO CITY GARDEN, S.L., is violent, obscene, abusive, illegal, racist, xenophobic or defamatory.
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Cracks, serial numbers of programs or any other content that infringes third-party intellectual property rights.
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Collection and/or use of personal data of other users without their express consent or in violation of Regulation (EU) 2016/679.
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Use of the domain’s mail server and email addresses for sending spam or mass unsolicited email.
The user is fully responsible for the content of their website, the information transmitted and stored, hyperlinks, third-party claims and legal actions in reference to intellectual property, third-party rights and the protection of minors.
The user is responsible for compliance with applicable laws and regulations, as well as universal principles of Internet use.
The user will indemnify BIO CITY GARDEN, S.L. for any expenses arising from the imputation of BIO CITY GARDEN, S.L. in any case where responsibility is attributable to the user, including legal fees and expenses, even in the event of a non-final judicial decision.
Protection of Hosted Information
BIO CITY GARDEN, S.L. makes backup copies of the contents hosted on its servers, but is not responsible for accidental loss or deletion of data by users.
Restoration of deleted data is only included in the price of the service when the loss of content is due to causes attributable to BIO CITY GARDEN, S.L.
Commercial Communications
In application of the LSSI, BIO CITY GARDEN, S.L. will not send unsolicited advertising or promotional communications by email or other equivalent electronic means of communication that have not been previously requested or expressly authorised by the recipients.
In the case of users with a prior contractual relationship, BIO CITY GARDEN, S.L. is authorised to send commercial communications relating to products or services of BIO CITY GARDEN, S.L. that are similar to those initially contracted with the customer.
In any case, the user may request, at any time and upon proof of identity, not to receive further commercial information through the Customer Service channels.
